Terms of service
Welcome to NevaBliss
By accessing and using our website, you accept and agree to be bound by the terms and provision of this agreement. Please read these terms carefully before using our services.
User Agreement
All users of NevaBliss must comply with these terms when purchasing our products including trousers, dresses, hoodies, and jackets. You agree to:
- Provide accurate and complete information for all transactions
- Use the website only for lawful purposes
- Not attempt to interfere with website security or functionality
- Be responsible for maintaining the confidentiality of your order information
Intellectual Property Protection
All content on this website, including but not limited to text, graphics, logos, images, and product designs, is the property of NevaBliss and protected by international copyright laws. You may not:
- Reproduce, distribute, or modify any content without explicit permission
- Use our brand name or logos for any commercial purpose
- Copy product designs or descriptions for resale or competitive purposes
Refund Policy
We accept returns and provide refunds under the following conditions:
- Items must be returned within 30 days of delivery
- Products must be unused, with original tags attached
- Return shipping costs are the responsibility of the customer
- Refunds will be processed to the original payment method within 14 business days
- Final sale items are not eligible for return or exchange
Limitation of Liability
NevaBliss shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers
- Any interruption or cessation of transmission to or from our website
- Any bugs, viruses, or similar that may be transmitted through our website
Our total liability for any claim shall not exceed the amount you paid for the products in question.
Dispute Resolution
Any disputes arising from your use of our website or purchase of our products shall be resolved through the following process:
- First, contact our customer service team at [email protected] to attempt informal resolution
- If unresolved, disputes shall be settled through binding arbitration in accordance with international commercial arbitration rules
- The arbitration shall take place in a mutually agreed location
- Each party shall bear its own arbitration costs and expenses
Governing Law
These terms shall be governed by and construed in accordance with the laws of the International Commercial Law, without regard to its conflict of law provisions.
Changes to Terms
We reserve the right to modify these terms at any time. Continued use of our website after changes constitutes acceptance of the modified terms.
Contact Information
For questions about these Terms of Service, please contact us at: [email protected]
